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Support

Our Support Team are on hand to troubleshoot, provide guidance and answer questions

How to raise a support query

You can contact our dedicated Support Team in the following ways

Describing your issue

Providing us with important details helps us troubleshoot and resolve queries effectively. Here are some key things to think about when you raise a support query:
  • Capture and send screenshots of error messages (Alt + PrtScn)
  • The version of Propman you are using (Click ‘Help’ and then ‘About’)
  • How many users are affected
  • If the query has been raised before