Services

Making Propman work for you

System functionality is just a small part of ensuring you find the right property management system for your business. Learn more about the services designed to support you through implementation, go-live and beyond

Implementation

Whether you’re new to property management software or you’re switching systems, the implementation part of the process is often the most daunting. Successful implementation starts with a full review of your business processes and an in-depth understanding of your strategy and objectives to ensure we create an implementation plan aligned to your business needs.

Training and consultancy

Maximising the value of property management software relies on ensuring your team have the knowledge to take full advantage of the system functionality, processes and tools on offer. User Training lies at the heart of this. We’ll work with you to ensure your team are using Propman in a best practice way that fits with your business processes.

Support

We’re here to help. Receive expert guidance and troubleshooting support from our office-based Support Team who are contactable directly via email or phone. Book an annual review with a Customer Success consultant or receive regular contact from your account manager.

Hosting

Secure, cost-effective and reliable hosting is an important part of your property management system infrastructure. We offer Propman as a hosted service, taking care of all product updates and backups. The system is fully-encrypted and hosted on Amazon Web Services servers.

Bespoke integrations

Avoid data duplication and unnecessary inefficiencies via custom software integrations. Our integrations ensure Propman links seamlessly with your other platforms, including corporate finance and document management systems.

"The guidance provided by the Grosvenor Systems team on how best to configure the system, and the flexibility they provide around training and creating bespoke workshops, ensured that all of our needs were met."

Glyn Jones, IT Project Manager - The Works

See how Propman could help your business

Get in touch to request a demo, ask a question or request more info