How Custom Development Can Solve Real Property Management Problems

When it comes to property management, no two businesses are alike and neither are their system needs. That’s where custom development makes the difference. Whether it’s tailored product changes designed to align with your unique requirements and internal processes, or Priority Development that lets you jump the queue for mission-critical features that haven’t yet made it onto our roadmap. 

At Grosvenor Systems, we work closely with our customers to design tailored solutions that solve operational challenges, improve compliance, and enhance user experiences. Here are just a few recent examples of how our bespoke development projects have helped clients get more from Propman.

Smarter CIS Workflow: Collaborative Customisation

Challenge: Several customers faced the same manual headache—having to post CIS (Construction Industry Scheme) invoices separately after approval.

Our Solution: Through a joint development project, we embedded CIS logic directly into the workflow, with smart validation rules and auto-posting features.

The Result: Full HMRC compliance and the removal of clunky workarounds. This project saved hours of manual effort and ensured consistency across processes.

Safe and Compliant Data Deletion

Challenge: A client needed to bulk delete thousands of outdated contact records, while ensuring that none were tied to CRM activity or ongoing processes.

Our Solution: We developed a secure Datafix tool that could safely bulk-delete contacts while preserving essential system links.

The Result: 100% of redundant data was cleared without system downtime—supporting GDPR compliance and decluttering their CRM environment.

Seamless Integration with Third-Party Accounting Tools

Challenge: For clients using third-party finance systems like Dynamics, ERPx, Opera 3, or Sage, managing transactions across platforms used to require extra steps. 

Our Solution: We built bespoke export routines to match each finance system’s required format, eliminating the need for manual manipulation.

The Result: Faster, more accurate monthly reporting, with less effort and no duplicate data entry. A win for accounting teams and system administrators alike.

Direct Debit Automation with GoCardless Integration

Challenge: A client needed to modernise their manual Direct Debit processes and integrate with GoCardless, allowing tenants to set up payment plans via their tenant portal.

Our Solution: We built a full API integration with GoCardless, including a new instalment-based Direct Debit methodology, mandate handling, and a payment schedule engine inside Propman.

The Result: Fully automated Direct Debit setup and collection. Tenants can now self-serve through the portal, while admin teams save time and reduce risk through automation.

Is Custom Development Right for You?

From minor tweaks to full-scale system integrations, our in-house developers are here to help you get the most out of Propman. If you're facing a challenge that off-the-shelf software can’t solve, a bespoke solution might be the answer.

Ready to explore custom development? Get in touch with our team here to discuss your requirements.