Owner Case Study
Diocese of York
The Diocese of York is a large Diocese of the Church of England covering a family of 607 churches, 125 schools and 470 parishes.
There are three archdeaconries, which are organised into 470 parishes. Around 320 of the 500 diocesan clergy have housing provided as part of their terms of service. These properties include 237 benefice parsonage houses, 17 diocesan houses and 44 glebe houses.
Whilst the majority of the estate is valued at historic costs, the estimated value of the properties is in excess of £100 million.
The Diocesan estates also include a large property portfolio in the form of glebe land, as well as the York Diocesan Board of Finance (DBF) administering parish investments for Custodian Trustee investments and church properties, including over 150 church halls.
The diocesan property team is based in York and has responsibility for the maintenance and administration of the various estates.
The diocesan estate’s property records were kept on various spreadsheets with transactions for maintenance works being controlled within the diocesan finance department.
They needed an integrated system that both finance and property management could utilise, providing their team with greater control and reporting.
They selected Propman as their chosen property management software as Graham Andrews, their Diocesan Surveyor, explains:
“We selected Propman as it provided us with an integrated property database and strong financial accounting functionality all-in-one. This allowed us to consolidate our existing data from various property management systems into one central system.”
“The implementation of Propman was straightforward and our confidence in the system has grown quickly among members of the team. Propman has provided us with a good basis on which to develop our maintenance strategies for the diocesan estates.”
As well as the functionality Propman has provided, the Support on offer by the Grosvenor Systems team has provided extra value for users of the system.
“We have always received excellent response times from the Professional Services team and we have developed good relationships with Grosvenor Systems staff.
We have been able to recommend Propman to other Dioceses which has resulted in Propman being adopted by a number of them, with others considering adopting Propman in due course.
We particularly like the fact that the Professional Services team operates within a methodology that places emphasis on individual clients being part of an extended client family that brings together the complete benefits of other user’s experiences.”