Leading legal services provider, Brethertons Solicitors, conducted a ‘State of the Nation’ report into the use of technology in the property management sector, finding that Propman was voted the joint most popular property management system.
Highlights of the report are:
- 7-fold increase in home-working.
- Just under half of all companies (45%) use separate accounts software in addition to their property management systems.
- Two-thirds of property managers handle less than 20 blocks and 2% of properties managed are in the retirement sector.
- All companies with 11%+ growth in the last 12 months attribute expansion to word-of-mouth marketing
Importantly, they found that nearly one third (32%) of Property Managers see technology helping to improve the efficiency of their roles in the years to come. Placing a huge value on the way Online Portals have revolutionised their way of working, as well as smartphones and tablets.
Mark North, one of Bretherton’s Key Client Managers said: “The aim of the survey is to learn about the industry directly from those that work within it. With their help, we have gained a better insight into the operation of the property management industry across a variety of areas. This year we took the survey online and were thrilled with the immediate response we received. Thank you to all of those who contributed and to those who will take the time to read the survey. We hope the survey will prove to be a useful tool for property management companies as a benchmark and we are excited to share the results with the industry.”