Further to our notice last week, following the UK Government’s advice yesterday afternoon we are now implementing our Covid-19 Strategy and with effect from 18th March 2020 have instructed all our staff to work from home and our office will be closed until further notice.
We will review the situation on 31st March 2020 and advise you of any changes to this policy.
Remote Working
We have provisioned that all our staff have the capability to work remotely and have ensured that they are able to access all Grosvenor Systems resources as necessary, including providing relevant staff with company mobile phones.
Contact Information
From this point forward, please contact us via email as the primary method of communication, using the following email addresses:
Support, IT and Operations
support@grosvenorsystems.com
Sales & Account Management
sales@grosvenorsystems.com
Finance
accounts@grosvenorsystems.com
General Queries
info@grosvenorsystems.com
We have redirected our regular phone numbers to staff with company mobiles, however, we cannot guarantee that someone will always be available to answer:
Main line – 020 7378 8358
Support line – 020 7089 1410
Staffing
In the event that our staffing level is significantly reduced due to illness or inability to work, we will consider how best to allocate our resources. We will take every effort to mitigate the impact for our clients in this situation.
As the situation develops, we will continue to take the appropriate actions as necessary. We appreciate your understanding at this time and if you have any queries please do not hesitate to contact your account manager at Grosvenor Systems.
Kind regards,
Nic Dodwell
Managing Director
